Privacy Policy
Last updated: July 2026
1. Who We Are
innovation.expert is an innovation consultancy based in Montréal, Québec, Canada. This policy explains how we collect, use, and protect personal information when you visit our website or contact us.
2. Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, and company, when you use our contact form. We also collect limited, non-identifying usage data through Fathom Analytics (see "Cookies and Analytics" below) to understand how visitors use our site.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, improve our website and services, and communicate with you about our work. We do not sell or rent your personal information to third parties. We share it only with the service providers who help us operate the site — see "Third-Party Service Providers" below.
4. Cookies and Analytics
We use Fathom Analytics, a privacy-focused analytics service that does not use cookies and does not collect or store any personal data or IP addresses. Fathom measures overall site usage, such as page views, in an aggregated, anonymous way that cannot be used to identify you. Because no cookies are set and no personal data is collected, no cookie-consent banner is required under applicable privacy law.
5. Third-Party Service Providers
We use the following third-party services to operate this website: Resend, to deliver messages submitted through our contact form, and Fathom Analytics, described above. These providers process data only as necessary to provide their service to us and maintain their own privacy commitments.
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy or as required by law.
7. Your Rights
Under Québec's Law 25 (Law modernizing legislative provisions as regards the protection of personal information) and applicable Canadian privacy law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, reach out through the contact form on our website.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of the site constitutes your acceptance of the updated policy.
11. Contact
For any privacy-related questions or requests, please reach out through the contact form on our website.